Twenty years running operations and executive support for leaders in the UK, US and Asia. Most recently I grew a London SEO agency from a handful of people to a 30-person remote team and ran its day-to-day.
Remote, part-time or full-time. I plug into the tools you already use and build the operating rhythm your team is missing.
For agency owners and founders whose growth has outrun their systems.
Keeping client work moving and quality consistent across a growing team.
High-trust support for a CEO or founder who needs a second brain.
Every engagement starts the same way: understand how work actually flows, then fix the bottlenecks in order of impact.
Shadow the team, map the tools, find where work stalls and who is carrying too much.
Set the meeting cadence, reporting timelines and communication rules everyone can keep.
Document the processes, build the trackers, make performance visible without micromanaging.
Stay on to run operations, or hand a working system to your team with training.
Grew the team to around 30 people working closely with the co-founders. Hired key team members across operations, management and delivery. Established core working hours, communication protocols and operational standards. Built the tracking systems across Google Workspace, Trello and Slack. Led monthly planning with leadership, bi-weekly QA check-ins, daily stand-ups and weekly and monthly reporting. Oversaw client onboarding and on-time deliverables.
Global sales management for a luxury travel group based in Canada.
Remote roles for BeFit Better Health, Loan With Jen, Dexterous Organizing, Social Reach Marketing, GILI Sports, Expert Brand Hub and Rivera Holdings. Leads and CRM, podcast and YouTube production, email marketing, ads reporting, recruitment, payroll, SOP creation and event management.
Supported the SVP, 4 senior directors and 11 directors. In March 2020 led the work-from-home activation for up to 4,000 employees, including hardware logistics across Metro Manila, and the daily shuttle operation for 800 on-site staff.
Created and governed operations content for over 2,000 front-line staff across Australia, the Philippines and India. Led process improvements with over 500 users on site.
Co-founded KeiSha Link Builders, a link building team for SEOs and agencies. Founded Stay N Cee, short and long term rentals in Makati.
I have spent most of my career as the person leaders rely on to make things run: first inside large operations in the Philippines, then remotely for founders and agencies in the US and UK.
I am known for building communication systems that keep distributed teams aligned, and for creating workflows that make a team productive without adding noise. I work UK and US hours, async first, and I am comfortable being the point of contact for clients, vendors and stakeholders.
BSc Business Administration (Management Information Systems), AMA University. Certificates in digital marketing, leadership and management, web development, Google Analytics and Google Ads.
Send a short message about your team and what is slipping. I reply the same working day.
Manila, Philippines (GMT+8). Available for UK and US time zones.